Samaritans launch new email service
People who email the Samaritans can be assured of a response within 12 hours.
The charity is promoting its new email address today jo@samaritans.ie, which it says will appeal to younger people.
It's also hoping that it will enable those who find it difficult to speak, to reach out for help.
Regional Director Cindy O'Shea explains their response times.
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