Soar In Number Of People Seeking Help With Reading, Writing And Tech Skills Over Past Year
The National Adult Literacy Agency has answered an additional 1 thousand calls to its freephone support service since the pandemic began
The surge in demand came about as a result of people losing their jobs and parents struggling to understand home schooling subjects.
CEO of NALA, Colleen Dube says they dealt with a whole range of issues:
"People had lost their jobs. They had challenges understanding, either technical information, or basic information that had come back with their children for home-schooling. People were struggling with paying bills online, even applying for the Pandemic Unemployment Payments. And really touchingly, you know, we would have had a lot of older people contacting us, who just wanted to see their grandkids."
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